Frequently asked questions

To get the best experience, use the latest supported versions of Windows or macOS. Cephable is regularly tested against current operating systems for performance and compatibility.

Check where your OS stands: macOS · Windows.

Some features are resource intensive — text generation in particular — and perform notably better on modern hardware. Automate has its own hardware requirement.

This is nearly always focus. Cephable sends input to whatever app is currently active, exactly like a keyboard or mouse. If the app you meant to control is not focused — or you are on a screen inside it where that action is not available — the command runs and lands nowhere.

Check that the right app is active and that the action is genuinely available. Saying "new email" in Outlook only works if you are signed in and on a screen where the New Email button exists.

Then check for conflict banners in Cephable, which flag a command that is being blocked.

Look for a conflict banner in Cephable first — that is the usual cause.

If there is none, quit Cephable, then sign out and back in to refresh. If the setting still does not stick, report it through the support form so it gets tracked.

Run it again — results vary, and a second attempt often lands closer.

You can also edit anything it produced. Generated App Controls are ordinary App Controls, so adjust the phrases and actions until they fit. See App Controls.

Open General App Settings and use the position drop-down under Cephable Panel. The panel can dock top, right, bottom, or left. See The Workspace and the Panel.

It unlocks the documentation your plan includes. Sections that need a higher plan show a lock and a short summary of what they cover.

Choose Sign in at the top right and use your Cephable account — the same sign-in page the apps use, including single sign-on for work accounts. You come back to the page you were reading.

The docs site reads only your name, your email, and which plan your account carries. It does not read your App Controls, commands, or devices, and it does not record which pages you read. Signing out of the docs does not sign you out of the apps.

Trouble signing in? Sign-in problems covers expired magic links, work email addresses that are not recognized, and docs that still show locked sections after you sign in.

You are in command mode, where Cephable matches what you say against your controls rather than typing it.

• Press the dictation icon in the Panel, or say "dictate" to switch modes.
• For something short, stay in listening mode and say "type" followed by your text.

Create covers both.

Four things, in the order they matter:

• Microphone position. Closer is better. This makes more difference than anything else.
• Use a headset. A headset microphone measurably improves accuracy.
• Windows 11 Voice Focus. Windows 11 has a Voice Focus microphone setting that reduces background noise. Turn it on in your OS microphone settings.
• Phrase length. One-syllable commands are unreliable for everyone. "Go back" matches where "go" does not.

More in Voice commands.

A few causes, most to least common:

• First load is slow. Starting the camera the first time downloads machine learning models. Later starts are fast because the models are kept offline.
• Permission. Check Cephable has camera access in your computer's settings.
• Webcam cover. Many laptops have a sliding cover. More common than you would think.
• Another app has the camera. Close video-call apps and anything else using it.

Then turn the camera off and on again with the camera icon at the top of the Cephable Panel. Camera and tracking problems has the full steps.

Yes — every movement and expression has its own sensitivity, so you can require a larger or smaller motion for each.

Set your baseline first, though. Sensitivity is measured relative to your resting position, so a stale baseline makes every threshold feel wrong.

Camera controls walks through both.

Either way works:

• On the web: go to callofduty.com/cephable and sign in to your Activision account.
• In the game: open Call of Duty: Black Ops 7 and go to Settings → Account & Network → Cephable Account. Follow the prompts, or scan the QR code.

For games other than Call of Duty: Black Ops 7, there are two common causes:

• The game blocks input from other apps. Some games ignore outside input in exclusive fullscreen mode, and some anti-cheat systems block it too. In the game's graphics settings, switch the display mode from Exclusive Fullscreen to Borderless Windowed.
• The game runs as administrator (Windows). Windows stops a normal app from sending input to one running as administrator. Quit Cephable, then right-click Cephable in the Start menu and choose Run as administrator (it may be under More). On a work computer, your IT team may block this.

Cephable hears me but nothing happens has the full steps.